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If you forgot the password for your Mailkit account you can enter the email address you have used to sign up and we will send you a new password by email.

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Why can't I send my campaign? Why don't I see the Schedule button?

If you don't see the Schedule button to send your campaign you have most likely forgot to chose the sender address, you have enabled and misconfigured the A/B testing settings or you don't have sufficient credit available.

Why can't I send my campaign? Why don't I see the Schedule button?

If you don't see the Schedule button to send your campaign you have most likely forgot to chose the sender address, you have enabled and misconfigured the A/B testing settings or you don't have sufficient credit available.

Solution:
  1. Missing sender address - select the sender address to use for the campaign. If you don't have any in the selection list it means none of the addresses you have added have been verified. Go to menu Profile / My account / Emails to add a new address and verify it's existence.
  2. Misconfigured A/B test - both versions of A/B test must have an email address selected and the subject line entered.
  3. Insufficient credit - go to menu Profile / Payments / Buy credit and get the required amount of credit for your campaign.